Privacy Policy
Last updated: July 14, 2026
SpeechPlus, Inc. (“Speech+,” “we,” “us,” or “our”) operates the Speech+ mobile application (the “App”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
Age requirement: The App is intended for users 18 years of age and older. By creating an account, you represent that you are at least 18. We do not knowingly collect personal information from anyone under 13, and if we learn we have done so, we will delete it promptly (see Section 8).
1. Information We Collect
Account Information
When you create an account, we collect your name and email address to identify you and provide the service.
Conversation Scores & Progress
We store performance scores and feedback from your practice sessions so you can track your improvement over time.
Voice & Audio Data
We do not record or store your voice by default. When you speak during a standard AI practice session, your audio is converted to text in real time using a third-party speech-to-text service, sent to a third-party AI language model to generate a response, and converted back to speech using a third-party voice synthesis service. Audio data from these sessions is processed transiently and is not stored by us or our service providers beyond the duration of the session.
Human coaching sessions are different. If you purchase a session with a human recruiter or coach, that session may be recorded, or the recruiter/coach may have direct access to session audio or transcripts, in order to provide feedback. We will identify these sessions clearly in the App before you start one, and any recording is retained only as long as needed to deliver that specific service, then deleted per our standard retention schedule (Section 4).
Voiceprints & Biometric Data
We do not extract, generate, or store a voiceprint or other biometric identifier from your voice, and we do not use your voice to identify you across sessions or verify your identity.
Payment Information
If you subscribe to a paid plan, your payment is processed by Stripe, Inc. We do not receive or store your full payment card number. We retain limited billing metadata (such as subscription status, plan tier, and transaction history) to manage your account. See Stripe's privacy policy for how they handle your payment data.
Usage Data
We automatically collect basic usage analytics such as app opens, session duration, and feature usage to improve the App. This data does not identify you personally.
Device Information
We may collect device type, operating system version, and a unique device identifier for crash reporting and troubleshooting purposes.
2. How We Use Your Information
- Provide, operate, and maintain the App
- Process your speech in real time to power AI practice conversations
- Store and display your conversation scores and progress
- Process payments and manage your subscription
- Improve, personalize, and develop new features
- Communicate with you about your account or the service
- Detect, prevent, and address technical issues
We do not use your conversation content to serve you advertising, and we do not sell or share your personal information for cross-context behavioral advertising.
3. Third-Party Services & AI Model Training
We use third-party service providers to power the App. Each receives only the data required for its specific function and processes it in accordance with its own privacy policy and our contractual terms:
| Category | Function | Data Received |
|---|---|---|
| Cloud data storage provider | Account storage, session records, authentication | Account info, session scores, app data |
| Speech-to-text provider | Real-time voice transcription | Real-time audio (transient) |
| AI language model provider | Generating conversation responses | Transcribed conversation text |
| Voice synthesis provider | Converting AI responses to speech | AI-generated response text |
| Real-time audio infrastructure provider | Connecting your device to our AI systems during a session | Audio stream (transient, in transit) |
| Payment processor (Stripe) | Payment processing | Billing and payment information |
A list of our specific subprocessors is available upon request by contacting help@speechplus.io.
AI model training: We do not permit our AI service providers to use your conversation content to train their general-purpose models. We rely on API-level, business-tier agreements with each provider that contractually exclude customer data from model training. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Data Retention
- Account information and conversation scores: retained for as long as your account is active.
- Standard AI practice session audio: not retained after the session ends.
- Human coaching session recordings (if applicable): retained only as long as needed to deliver that service, then deleted.
- Billing metadata: retained per standard accounting and legal requirements, separate from your account deletion.
If you delete your account, we will delete your personal data within 30 days, except as required by law or as necessary to resolve disputes, enforce our agreements, or comply with financial recordkeeping obligations related to past transactions.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
All Users
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Update your account information at any time within the App.
- Deletion: Request deletion of your account and all associated data by contacting us.
- Opt-Out of Analytics: Disable analytics collection in the App's settings.
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected, request deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell your personal information as defined by the CCPA.
Texas Residents
Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of certain processing including targeted advertising, sale of data, and profiling.
To exercise any of these rights, contact us at help@speechplus.io. We will not discriminate against you for exercising your privacy rights.
7. Dating Practice Content
If you use the App's dating conversation practice feature, the scenarios and feedback generated are for practice purposes only. This content is treated the same as any other practice session under this policy — it is not shared with other users, not used for matchmaking, and not disclosed in connection with any career-facing or institutional use of the App (such as a university or career center partnership).
8. Children's Privacy
The App is intended for users 18 and older and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at help@speechplus.io.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and updating the “Last updated” date above. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at: